Porting Guide
Everything you need to move a number you bought on Number Sniper over to your own carrier or VoIP provider.
5 steps from purchase to activation
1. Purchase
Buy your number through checkout. Once payment is confirmed, it's yours.
2. Get your info
Request your account number and PIN from your order — we'll email them to you.
3. Contact carrier
Give your new carrier or VoIP provider the account number and PIN, and request a port-in.
4. Wait
Your carrier processes the port. Timing depends entirely on them.
5. Activate
Once the carrier confirms, the number goes live on their network automatically.
What you'll need
Account Number
Included in your porting-info email. For most numbers this is the phone number itself; for a small subset it's an 8-character code — see the note below.
Port-Out PIN
Also included in that email. You can resend it from your account at any time if you need it again.
Your ID
Some carriers ask for identity verification when you port a number into a new line.
An active line with your new carrier
Most carriers want a plan or account already set up before they'll accept a port-in request.
How to get your porting info
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1
Sign in and open your account dashboard.
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2
Find the paid order under the Orders tab in your account dashboard with the number you want to port, and click Port Info.
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3
Click Send Porting Info. We'll email you the account number and PIN for every number on that order.
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4
Give those two details to your new carrier when you request the port-in.
Don't see a "Port Info" button yet? We're still preparing your porting details — check back shortly or contact support below.
Click a carrier for detailed instructions
T T-Mobile Online, app, or call for prepaid · Same day–few hours* ▾
- Go to t-mobile.com/resources/keep-your-number, or choose "Bring your number" when activating a new line in the app. Prepaid transfers can also be started by calling 1-877-778-2106.
- Enter the account number and PIN from your Number Sniper porting email, plus your billing ZIP code.
- Submit and wait for T-Mobile to confirm the transfer.
Pitfall: the ZIP code must match exactly what's on file — even a small mismatch will cause a rejection.
A AT&T Online at signup or in-store · Same day–few hours* ▾
- Start or manage service at att.com, or visit an AT&T store, and choose "Transfer my number."
- Enter the account number and PIN from your Number Sniper porting email, along with your billing ZIP code.
Pitfall: AT&T's own "Get a Transfer PIN" tool is for numbers already on AT&T that are porting away — you don't need that here, just the account number and PIN from your porting email.
V Verizon Online, in-store, or phone · Same day–few hours* ▾
- Go to verizon.com/switch-to-verizon, visit a store, or call 1-800-VERIZON (1-800-837-4966).
- Provide the account number and PIN from your Number Sniper porting email when prompted.
C Cricket Wireless Online or in-store · Same day–few hours* ▾
- Visit a Cricket store or go to cricketwireless.com and choose "Bring my number."
- Provide the account number and PIN from your Number Sniper porting email.
M Metro by T-Mobile Online or in-store · Same day–few hours* ▾
- Start activation online or in a Metro store and choose "Bring your number."
- Provide the account number and PIN from your Number Sniper porting email — a store rep can confirm the exact fields their system needs.
M Mint Mobile Fully online at checkout · Same day–few hours* ▾
- At checkout on mintmobile.com, choose "Keep my existing number."
- Enter the account number and PIN from your Number Sniper porting email.
- Choose eSIM or a physical SIM, then activate in the Mint app to complete the port.
G Google Voice Online, $20 port-in fee · Often within a day* ▾
- Log into voice.google.com with a US Google account, then go to Settings → Phones and choose to port a number you own.
- Enter the account number and PIN from your Number Sniper porting email.
- Pay Google's one-time $20 port-in fee to complete the request.
Note: Google Voice is app/web-based — it doesn't replace a physical SIM, and it can't receive some bank short-code SMS.
R RingCentral LOA via admin portal · 5–15 business days* ▾
- From an active, paid RingCentral account, start a Number Port In order (Phone Numbers → Number Port In) — see support.ringcentral.com/porting.html.
- Sign RingCentral's Letter of Authorization (LOA) and enter the account number and PIN from your Number Sniper porting email.
- RingCentral typically also asks for proof you're authorized to release the number — your Number Sniper order confirmation or porting-info email works for this.
V Vonage Business LOA via porting request · 5–15 business days* ▾
- Submit a porting request through Vonage Business support and sign their Letter of Authorization — see businesssupport.vonage.com.
- Enter the account number and PIN from your Number Sniper porting email in the fields provided.
G Grasshopper Port request in-portal · 5–15 business days* ▾
- Submit a "Transfer Your Number" request in the Grasshopper portal — see support.grasshopper.com.
- Enter the account number and PIN from your Number Sniper porting email, then electronically sign the port request.
T Twilio (direct) Console or Porting API · Up to 4 weeks* ▾
- Start a port-in from the Twilio Console or Porting API — see help.twilio.com.
- Provide the account number and PIN from your Number Sniper porting email; Twilio's process can also require a signed Letter of Authorization.
Note: Twilio's own guidance says this can take up to four weeks depending on the number type.
*Estimates only — actual time depends on your new carrier and how quickly your information matches their records.
A few things to keep in mind
Don't cancel service on your end
If you're replacing an existing line, keep it active until your new carrier confirms the port is complete.
Only local numbers
Every number sold on Number Sniper is a standard local number, so it's eligible for a normal mobile or VoIP port — we don't sell toll-free numbers.
Resend anytime
Lost the email, or your carrier's form timed out? Reopen the order in your account and click Send Porting Info again.
Letters in your account number?
If your carrier's form only accepts digits, your porting email includes a digits-only fallback for that field — use it instead.
Carrier rejected the port?
"Invalid PIN" or "PIN rejected" ▾
Double-check you copied the PIN exactly, with no extra spaces. If it still fails, reopen the order in your account and resend the porting info — the email always reflects the current PIN on file.
"Account number not found" or "Name mismatch" ▾
Re-copy the account number directly from the email — some carrier forms strip letters. If your account number includes letters and the form rejects it, use the digits-only version noted below it in the same email.
"Number already in use" or "Not portable" ▾
This usually clears up on its own within a short time. If your carrier still rejects it after trying again, contact support below and we'll look into it.
It's been over a week with no update ▾
Check with your new carrier's support first — most delays happen on their end once they have your account number and PIN. If they show no record of the request, resend your porting info and try again.
Common questions
How long does porting take? ▾
It's entirely up to your new carrier once they have the port request — most complete within a few business days, though it varies by carrier.
Does Number Sniper charge for porting? ▾
No — sending your account number and PIN is free. Your new carrier may charge its own standard port-in fee; check with them directly.
Which carriers can I port to? ▾
Any US carrier or VoIP provider that accepts standard local number ports — the major mobile carriers, regional carriers, and business VoIP platforms.
Do I need to visit a store? ▾
Usually not — most carriers accept port requests online or by phone. Check your carrier's own instructions for the fastest method.
Can I request my porting info again later? ▾
Yes. Open the order in your account and click Send Porting Info as many times as you need.